Please understand we are a small business and we do our best to make your experience as relaxing and fun as possible but in case something goes awry here are our policies:

 

Cancellations

Cancellations within 24 hours of the start time to your appointment will be charged 50% of the service charge.  No shows 100%. We understand things happen but we are not able to make exceptions at this time. We want to continue keeping our doors open. Every appointment counts. Thank you for understanding.

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Pricing
Prices and services are subject to change without notice. We make every effort to ensure that the pricing and services are listed correctly, but we are human and we can make mistakes. Most of our pricing has a + sign next to it. This is so we can show you the starting price. The more hair you have and the more product we use will increase the price.

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Services
We do not offer refunds but we will gladly adjust any service you receive within 7 days of the original visit. Please call as soon possible to reschedule.

 

Products
We will exchange any hair care product within 10 days of purchase. Any makeup, brushes, and skincare may be returned within two weeks only if unused and in original undamaged packaging.

 

Boutique Items
All Boutique sales are final sales.

 

Gift Cards
No refunds will be given for gift card purchases. Cards may be transferred to another recipient.